Real estate company satisfaction mixed among buyers, sellers

Sellers are less happy with real estate companies than in the past, while buyers are happier with real estate companies than they were in the past, reflecting the preponderance of buyer's markets around the nation.

by Broderick Perkins
© 2010 DeadlineNews.Com


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Deadline Newsroom - At a time when real estate companies should be at the top of their game, sellers are less happy with them than in the past, due to the tough housing market.

Buyers, on the other hand, are happier with real estate companies than they were in the past, reflecting the preponderance of buyer's markets around the nation.

J.D. Power and Associates' "2010 Home Buyer/Seller Study", in its third year, measures customer satisfaction of home buyers and sellers with the largest national real estate companies.

For the home selling experience, J.D. Power examines four factors; the agent or salesperson; marketing; the real estate office; and the variety of additional services.

For the home buying experience, satisfaction is determined by examining three factors: the agent or salesperson; the real estate office; and the variety of additional services.

Erate.com has the full story here: "Real estate company satisfaction mixed among buyers, sellers"

Also see: "J.D. Power: How to choose a real estate agent"

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Broderick Perkins, an award-winning consumer journalist, parlayed 30 years of old-school journalism into a digital real estate news service, the San Jose, CA-based DeadlineNews Group, including DeadlineNews.Com, a real estate news and consulting service and Web site, and the Deadline Newsroom, DeadlineNews.Com's news back shop.

Perkins was the first Examiner to cover three beats for the Examiner.com news service:
• National Offbeat News Examiner
• National Consumer News Examiner
• National Real Estate Examiner

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